PRIVACY POLICY
London Publishers
Introduction
Information We Collect
We may collect personal information when you visit our site, sign up for our newsletter, submit a manuscript enquiry, make a purchase or engage with us in any other way. The types of personal information we collect may include:
- Contact Information: Your name, email address, mailing address and phone number
- Payment Information: Credit or debit card details and other payment information required to process transactions
- Usage Data: Information relating to your browsing activity on our site including IP address, browser type and pages visited
- Manuscript and Project Information: Details you share with us relating to your book, writing project or publishing enquiry
- Newsletter and Marketing Preferences: Your preferences regarding communications from London Publishers
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil orders including sending order confirmations and project updates
- To communicate with you regarding your account, project, order or enquiry
- To send promotional emails or newsletters where you have opted in to receive them
- To improve our website and services by analysing user behaviour and enhancing the overall experience
- To manage our relationship with you throughout the publishing process
- To comply with legal obligations or enforce our legal rights where necessary
How We Protect Your Information
London Publishers takes the security of your personal information seriously. We implement a range of security measures to maintain the safety of your data including SSL encryption to protect sensitive information transmitted online, secure servers and restricted internal access to personal data. Only authorised personnel involved in the delivery of your project or service have access to your information.
Sharing Your Information
We do not sell, rent or trade your personal information to third parties under any circumstances. We may share your information only in the following limited situations:
- Service Providers: Trusted third-party providers who assist us in operating our business such as payment processors and email marketing platforms
- Legal Compliance: Where we are required by law to disclose information such as in response to a court order or government request
- Business Transfers: In the event of a merger, acquisition or structural change at London Publishers, your information may form part of that transition
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the functionality and performance of our website. These tools allow us to remember your preferences, analyse usage trends and understand how visitors interact with our site. You may disable cookies through your browser settings at any time although doing so may affect certain features of our site.
Your Rights and Choices
You have the following rights in relation to your personal information held by London Publishers:
- Access and Correction: You may request to view or correct any personal information we hold about you by contacting us directly
- Opt-Out: You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in any email or by contacting us directly
- Data Deletion: You may request the deletion of your personal information subject to any legal obligations that require us to retain it
Third-Party Links
Our website may contain links to third-party websites. London Publishers is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any third-party website before providing them with your personal information.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13 we will take immediate steps to delete that information from our records.
Changes to This Privacy Policy
London Publishers may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When changes are made we will update the effective date at the top of this page. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or about how London Publishers handles your personal information please get in touch with us at:
Email: info@londonpublishers.co.uk
Address: London Publishers, London, United Kingdom